We're thrilled to welcome Steve Pyfrom to the Nine. Steve joins us in a senior leadership role focused on operations, client outcomes, and the systems that hold a fast-growing agency together.
Why Steve.
Steve brings a long résumé of building and scaling marketing operations — the kind of operator who's seen the failure modes a growing agency runs into and knows how to get ahead of them. We hired him because the practice had outgrown the systems we built it on, and we wanted someone who'd done this before to put the next layer in.
What changes.
- Tighter project intake, with clearer scopes from day one.
- Cleaner reporting cadences so clients always know where things stand.
- Better internal hand-offs between strategy, paid, SEO, and creative.
- More senior eyes on the harder accounts before issues escalate.
What stays the same.
Our voice, our standards, our willingness to tell a client when something isn't working. Steve was hired to raise the floor, not to flatten it.
Welcome aboard.